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Your terms and conditions of use

General terms and conditions

This site is owned and operated by Chouchou of 52 Tyndall’s Park Road, Bristol, BS8 1PL. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our online store, you can contact us at enquiries@thechouchou.co.uk or write to us at the above address.

 

As a customer it is you're duty to read, understand and accept our Terms and Conditions before you complete your purchase, as you enroll in a legally binding contract once the order is confirmed.

 

Amendments of the terms

We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the site.

 

We obtain the right to terminate or suspend the website and the service it offers at any time and without notice. 

 

Availability of the site

We have taken every care in the preparation of the site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times.

 

Governing Law

This website and our Terms and Conditions have been created for use within the United Kingdom and under UK law. All parties of the agreement submit to the exclusive jurisdiction of the courts of England and Wales.

 

Ownership of rights and Copyright

All rights, including copyright and compilation of all content on this website is the exclusive property of Chouchou and is protected by United Kingdom and international copyright and database right laws. Any use of this website or its contents, including copying or storing it, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

 

External links

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

 

Prices & Currency

The prices payable for goods that you order are as set out in our website. We accept payments in British Pounds Sterling only.

 

Payment terms

We accept all major credit/debit cards and payments are processed by "Eway". We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.

 

When you place an order on our website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order (after the pre-authorization check has been completed), at which point the purchase contract will be made and you're card will be debited. Once you have completed your order and it has been accepted you will not be able to make any changes to your order

 

FAQ

Most of our handmade products is made out of recycled re-cycled materials that had been thoroughly cleaned and restored to the highest standards.